Terms and Conditions of ServiceThese terms and conditions govern the services provided by
Recon Fitness ("We," "Us," or "Our") to our clients ("You"). By using our online personal training services, you agree to these terms. Please read them carefully. Changes to the Terms of Service We may revise and update these Terms of Service from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of the Website thereafter.Your continued use of the Website following the posting of revised Terms of Service means that you accept and agree to the changes. You are expected to check this page each time you access this Website so you are aware of any changes, as they are binding upon you.
1. Services Provided Recon Fitness provides
personalised online personal training programs delivered through a third-party app. Services include tailored workout plans, exercise guidance, and access to training resources.While the programs are designed to support your fitness goals, success depends on
your commitment and adherence to the plans.
2. Payments Payment is
required in full before service delivery. Non-payment will result in
restricted access to the app and services. Access will resume upon successful payment without additional fees. Prices may be subject to change. Your subscription will automatically renew at the end of each billing cycle unless canceled at least
7 days before the renewal date. By agreeing to these terms, you authorise Recon Fitness to charge your payment method on file for recurring payments.
When you sign up for a subscription or make a purchase, any credit card information you provide is collected and processed directly by our payment processor, which is currently Stripe, Inc. (
“Stripe”), through their checkout service. We never receive or store your full credit card information. Stripe commits to complying with the Payment Card Industry Data Security Standard (PCI-DSS) and using industry standard security.
Stripe's Terms of Serviceand their
Privacy PolicyRecon Fitness is not responsible for any issues related to payment processing, including but not limited to payment failures, chargebacks, or transaction errors that may occur through Stripe. Stripe may collect personal information, including billing details, as part of their payment processing. Please refer to Stripe's privacy policy for more information on how your data is handled.
3. Refunds and Cancellations 1-Month Packages: No refunds are offered.
3/6-Month Packages: Refunds are available
within 7 days of the start date. Beyond this period, no refunds will be issued, as programs are fully customised.
Cancellations must be submitted
in writing at least
7 days before the next billing cycle to avoid being charged.
By purchasing a service, you
agree not to dispute charges through your bank or payment provider. If you believe you were charged incorrectly, you must
contact Recon Fitness first for resolution.
4a. Client Responsibilities You must provide
accurate and up-to-date health information and inform Recon Fitness of any changes in your health.It is your responsibility to consult a
medical professional before starting any fitness program to ensure your suitability for physical activity. You must ensure a
safe workout environment and correctly execute exercises as instructed.
4b. Assumption of Risk: You acknowledge that participating in any fitness program carries risks, including but not limited to injuries, heart-related conditions, and muscle strains. You voluntarily assume all risks associated with our training programs.
Medical Disclaimer: Recon Fitness is not a licensed medical provider and does not offer medical advice. It is your responsibility to consult a
qualified healthcare professional before beginning any exercise program.
5. Liability Recon Fitness provides guidance based on the
information you supply but cannot be held responsible for
injuries, losses, or damages resulting from improper exercise execution or undisclosed health conditions.Recon Fitness
does not guarantee specific results, as outcomes vary based on individual commitment and factors beyond our control. To the fullest extent permitted by law, Recon Fitness
is not liable for any direct, indirect, incidental, or consequential damages arising from your participation in our fitness programs. You
waive any right to claim compensation for injuries, equipment failure, internet connection issues, or errors in training instructions.
6. Data Collection and Privacy Recon Fitness utilises
Everfit to deliver our service. By using our services, you acknowledge that
Everfit’s platform may collect personal and health data to facilitate the delivery of these services.For more information on how Everfit handles your personal data, please review
Everfit’s Privacy Policy. Recon Fitness is not responsible for any issues that may arise from Everfit’s app or platform, including app malfunctions or data security concerns. You agree to comply with
Everfit’s Terms of Service while using the app. Any disputes regarding the app's functionality, data security, or technical issues should be addressed directly to Everfit.You may also send an e-mail a
legal@everfit.ioto request access to, object to, correct or delete any personal information that you have provided to us.
Data Privacy: Recon Fitness and our third-party partners (Stripe and Everfit) are committed to safeguarding your privacy. However, by using our services, you acknowledge and accept that your personal and payment information may be processed by
Stripe for payment purposes and by
Everfit for the delivery of training programs.Recon Fitness is not responsible for the privacy practices of Stripe or Everfit. We encourage you to review their respective
Privacy Policies to understand how they manage your data. Any data collected will be processed and stored in accordance with
applicable data protection laws.
7. Intellectual Property All materials, including
workout plans and resources, are the
intellectual property of Recon Fitness and are for
personal use only.
Reproducing, distributing, or sharing any materials without prior written consent is
prohibited.
8. Communication We aim to
respond to client inquiries within 48 hours through the designated communication channels provided upon registration.
9. Service Modifications Recon Fitness reserves the right to
modify, enhance, or discontinue services as needed. Clients will be notified
in advance of any significant changes that affect their programs. Recon Fitness reserves the right to
terminate your account without a refund if you engage in harassment, inappropriate behavior, or violate these Terms & Conditions.
10. Governing Law These terms and conditions are
governed by the laws of United Kingdom . Any disputes will be resolved under these laws.
In the event of a dispute, both parties agree to first attempt
good-faith mediation before taking legal action.Mediation will be conducted by a
neutral third-party mediator in UK,
London , and both parties will share the mediation costs.If mediation does not resolve the dispute, the matter may proceed to arbitration or legal proceedings as permitted by law.
Contact Us By accessing and using our services, you acknowledge and agree to these terms and conditions. For any queries or further clarification, please contact us at:📧
Email: admin@reconfitness.co.uk
By accessing or using Recon Fitness services, you acknowledge that you have read, understood, and agree to these
Terms & Conditions. If you do not agree to these terms, you must immediately cease using our services.